Tell us what is failing

Approval rates, reconciliation, a migration deadline. Send the specifics and an engineer answers within one business day.

01 — Send a message

Direct lines

Sales

sales@nordtech.io

Support (24/7)

support@nordtech.io

Press

press@nordtech.io

Status

All systems operational

99.99% uptime over the last 90 days. Incident history and postmortems are public.

02 — Offices

Three rooms and a lot of laptops

Av. Praia de Belas 1212

Menino Deus, RS 90110

UTC−3 · engineering, risk

Rua do Alecrim 26

Chiado, 1200-018

UTC+1 · compliance, sales

120 Adelaide St W

Financial District, M5H

UTC−5 · partnerships

120 Adelaide St W

Financial District, M5H

UTC−5 · partnerships

03 — Before you write

How long is integration?

Sandbox in an afternoon. Production for a mid-size merchant usually lands in two to three weeks, most of it acquirer paperwork.

How long is integration?

Sandbox in an afternoon. Production for a mid-size merchant usually lands in two to three weeks, most of it acquirer paperwork.

Do we keep our acquirers?

Yes. Nord routes across contracts you already hold and adds ours only if the numbers justify it.

Do we keep our acquirers?

Yes. Nord routes across contracts you already hold and adds ours only if the numbers justify it.

Where is data stored?

In the region you pick, with PCI DSS Level 1 scope and full ledger export any day you ask.

Where is data stored?

In the region you pick, with PCI DSS Level 1 scope and full ledger export any day you ask.

Is there a minimum volume?

No floor on the Build plan. Routing and dedicated risk tuning start once you clear $100k a month.

Is there a minimum volume?

No floor on the Build plan. Routing and dedicated risk tuning start once you clear $100k a month.